Welcome to our support center
Here you can find the most frequently asked questions. If you cannot find an answer below, please call us at 0032 2 345 16 76.
You can also contact us via our form:Contact
YOUR PRINTING PROJECT WITH LE TYPOGRAPHE
Yes, we only use Heidelberg letterpress printing presses. We will therefore not be able to print in four-color. We do not print any photos.
Each printing color requires one machine run. So we ask you to only use 1 to 2 colors. The second color (and next ones if necessary) is billed additionally.
Also, gradients are impossible in letterpress because the letters (or the cliché) are inked uniformly over the entire surface.
It is possible to print in any color with one exception: white.
White typography gives a very chalky rendering and is therefore strongly not recommended. If this is the desired rendering, then we are asking for a body of at least 48.
Finally, it is not possible to print with a light color on dark paper. Indeed, the ink is not covering the paper.
If you want to print on dark paper, we offer metallic colors: silver, gold or copper, which are covering.
Yes, we use a cliché that will print your logo or design or typo. This cliché is billed additionally.
We offer the cliché for business cards where the text is not too long.
Otherwise, with some exceptions, we’ll use a cliché. This is billed according to the surface needed (and the number of printing colors: we need one cliché per color).
We request a 1-scale, 100% black, vectorized, EPS or PDF file.
The most commonly used fonts are:
– fonts with serif: Garamond, Bodoni, Rockwell, Chevallier
– ‘sticks’ fonts: Antique, Futura, Berthold, Eurostyle, English
Yes, it is possible to print on both sides. The back is a second run in the machine and this one will be invoiced in supplement.
We only work with our range of papers, which are 300g papers.
Some 360g paper options are also possible: flint (light gray), chalk (white) or kraft. These papers cannot be creased therefore folded. But they have a very good hand.
600g cotton paper can be used. This paper is suitable if you want to give depth to your print: we then put more pressure in the machine and this allows the paper to be marked during printing.
In typography, it is also possible to perform the following actions:
– on 300g papers only: creasing (to fold the paper), embossing (an additional mold must be counted),
– on 600g cotton (and possibly 360g paper): letterpress (printing with more machine pressure),
– on all papers: perforation, cutout with rounded edges or with a specific cutout shape (you will also have to add the cost of the cutout shape).
Once again, it is our machines that impose non-negotiable technical constraints on us!
The cutter allows us to cut a format of at least 5 cm.
The machines have frames which allow a maximum format of the finished product: A4 (21 x 29.7 cm), even A3 (29.7 x 42 cm) on our plate.
Yes, we offer the following possibilities:
– if you use 300g paper, we offer a range of envelopes in different formats made from the same 300g paper: https://www.typographe.be/categorie-produit/envelopes-sur-mesure/
– if you use 360g paper, an option is also offered in a matching 120g paper: flint (light gray), chalk (white) or kraft.
These envelopes can be printed with your address on the tab on the back of the envelope.
Knowing the work involved in letterpress printing, we offer a minimum of 100 copies per project (same paper, same printing model, same printing colors).
After confirmation of the project, we will send you a first proof. If you hesitate between 2 fonts or layout, please tell us at the start, we can offer you 2 different proofs.
If you want to make changes to the first proof, we will send you a second proof. The following proofs will be invoiced in addition.
Between the validation (which is confirmed by the payment of a 50% deposit) and finalization, it takes 2 to 3 weeks maximum. For a birth announcement, the workshop gives priority to this print.
A 50% deposit will be requested when ordering (for validation of the project). The balance must be paid upon collection in store or before shipping.
Yes, we can validate the project by e-mail and ship the copies anywhere.
In order to send you a realistic quote for your project, please send us by email (IMPRIMERIE@TYPOGRAPHE.BE) the following information:
- the desired number of copies (minimum 100)
- the finished format (folded and opened if there is a crease)
- single-sided or double-sided print
- the number of printing colors (1 or 2)
- the desired type of paper (300g, 360g, 600g)
- the other options if necessary (creasing, perforation, cutting, embossing)
For example, printing 100 copies of a business card on 300g paper, with one printing color, 1-side only, costs 197 € incl. Tax (162 € excl. Tax).
CUSTOMIZATION OF STATIONERY
Yes, it is possible to personalise the items you see on the eshop.
We ask for a minimum quantity of 100 pieces for customization.
Yes, we are always here to guide you.
Many customers have already trusted us with their personalized printing project:
Design and Fashion
Diptyque . Bellerose . Natan . Jacadi . Markor International . Not Another Bill . Loudordesign studio . O.fée . witra . Tartine et Chocolat
Museums and Theaters
Musée Rodin . Musée Horta . Museo Nacional del Prado . Théâtre de la Monnaie . Boutique de la Comédie Française . Gouffre de Padirac . Musée Rops
Banque Degroof Petercam . Belfius Bank
Renault retail group . IVC group . Terres d’ici – EcoFarm du Long Fond . Média Figaro . Restaurant Bon-Bon . Moët Hennessy . Alunites
THE DELIVERY OF YOUR STATIONERY ORDER (ESHOP)
WE USUALLY SHIP ORDERS WITHIN 3 BUSINESS DAYS. HOWEVER, IN CASE OF OUT OF STOCK, WE WILL CONTACT YOU TO INDICATE THE EXPECTED DELIVERY DATE.
WE USE GLS (for Belgium and Europe) OR FEDEX (outside Europe) SHIPPING SERVICES.
WE SHIP ORDERS WORLDWIDE (EXCEPT COUNTRIES THAT ARE INACCESSIBLE FOR SPECIAL REASONS).
The package will be shipped to the delivery address you provided when ordering.
OUR PRODUCTS ARE FRAGILE, WE REGRET THAT WE CANNOT EXCHANGE OR TAKE THEM BACK. IN THE EVENT OF A PROBLEM CONCERNING THE CONTENTS OF THE PACKAGE ON RECEIPT, DAMAGED, WRONG OR MISSING PRODUCT, PLEASE CONTACT US ON INFO@TYPOGRAPHE.BE OR BY PHONE AT +32 (0) 2 345 16 76.
AN ORDER CONFIRMATION WILL BE SENT TO YOU ON RECEIPT OF YOUR PAYMENT. YOU WILL THEN RECEIVE AN EMAIL WHEN YOUR ORDER IS SHIPPED WITH A TRACKING NUMBER. FOR ANY QUESTIONS CONCERNING YOUR ORDER TRACKING, PLEASE CONTACT US ON COMMUNICATION@TYPOGRAPHE.BE OR BY PHONE AT +32 (0) 2 345 16 76.